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Shipping
Shipping is free on orders over $100 in Canada, the U.S., and the U.K. Otherwise, we charge a flat rate of $8 within Canada and the U.S., and $5 within the U.K.

If you live in one of the following countries, shipping is free on orders over $150USD and is fully tracked: Australia, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland. Otherwise, we charge a flat-rate of $50.

For U.S. orders, all duties and import fees are covered by Kotn. For international orders, customers are responsible for any applicable duty, customs fees, or VAT.

Returns
Canada & U.S.: Return eligible items within 15 days for a full refund, or within 30 days for an exchange or store credit.

U.K.: Return eligible items within 30 days of delivery or purchase for a full refund, exchange, or store credit.

We don’t currently accept returns on orders shipped outside Canada, the U.S., and the U.K.

For more details on shipping timelines and arrivals, along with our return policy, please visit us at kotn.com/pages/help.