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Warehousing and Shipping Manager

About the role:

Kotn is looking for an organized and entrepreneurial Warehouse and Logistics Manager to join our team. You will manage and oversee our North American 3PL and shipping partners and will focus your efforts on the strategy, execution, and reporting of this side of our business. Our ideal candidate has deep experience in warehousing, can easily manage multiple timelines and relationships, and is highly analytical. Our company is experiencing rapid growth and we will look to you to scale one of our most critical functions. You will report to the Operations Manager.

What you’ll be doing:

  • Oversee the operations of our 3PL including inbound, outbound, reverse logistics, and inventory control, making regular visits to our facilities
  • Lead warehousing strategy, evaluating all 3PL options
  • Manage all warehouse, shipping and operational costs/invoices with the goal of understanding and managing key cost drivers
  • Manage relationships with existing shipping vendors, and research and foster relationships with new providers to establish a comprehensive shipping network
  • Negotiate rates with various shipping and fulfillment partners, ensuring a cost and time efficient fulfillment and delivery process
  • Collaborate with Product, Wholesale, and Brand teams to develop new packaging solutions, providing shipping requirements and intelligence on existing pain points and operational opportunities
  • Develop scalable processes across the fulfillment team to support our growing business in retail, 
e-commerce and wholesale
  • Manage the relationship with our customs broker and maintain all required agreements/documentation and approval of all invoices
  • Proactively identifying and leading process improvement initiatives
  • Provide weekly forecasts for outbound fulfillment, inbound receipts and returned units
  • Develop and maintain appropriate weekly and monthly, executive level reporting on all warehouse and shipping functions
  • Other operational needs as they arise

Experience you’ll need:

  • 5+ years of experience in a warehousing, logistics, distribution and operations environment
  • Experience leading a team and in leading large-scale process improvement
  • Experience with Lean, Kaizen, and Six Sigma processes
  • Highly analytical and ability to interpret big data
  • Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
  • Advanced competency in Excel with best-in-class modelling skills
  • Excellent verbal and written communication skills
  • Extreme attention to detail

Location: Toronto
Date Posted: