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Warehouse and Shipping Coordinator

About the role:

Kotn is looking for an analytical and detail-oriented Warehousing and Shipping Coordinator to join our team. In this role, you will be responsible for helping to maintain the relationships with all our 3PL partners, and will play a large part in measuring and analyzing this part of our business. You will also take ownership of communicating relevant shipping and operational information to both internal and external parties. You will report to the Logistics and Distribution Manager.
Please note the deadline to apply is Sept 25th, 2020.

What you’ll be doing:

  • Alongside the Logistics and Distribution Manager, you will help maintain the day-to-day relationship with our 3PL partner(s) by: Ensuring all orders are shipped on time and that staging needs are anticipated and met, Monitoring inbound, outbound, and return shipments on a daily basis, Project managing process improvement activities to improve service level agreement and improve service quality and, Ordering of Supplies
  • Coordinating pick-ups, deliveries and creating manifests for all our shipping partners and carriers
  • Work with other 3rd Party Logistics companies to clear shipments from customs and troubleshoot any shipment issues that may arise, always ensuring all paperwork is compliant
  • Organizing shipments and tracking/communicating orders and delivery information to appropriate teams including Customer Service, Wholesale, Retail, and Marketing
  • Measuring and analyzing KPIs for all things warehousing and shipping and ensuring we are hitting our targets (3PL costs, shipping costs, SLAs, etc)
  • Auditing of all invoices and reporting any errors to appropriate parties
  • Submitting invoices to payables department
  • Produce weekly reporting on the performance of all warehouse and shipping functions, and building and maintaining operational models
  • Participate in defining and implementing new warehouse and shipping processes within the company

Experience you’ll need:

  • 2-3+ years of experience in a warehousing, logistics, distribution and operations environment
  • Highly detail-oriented and organized
  • Great problem solver
  • Strong time management skills
  • Highly analytical and ability to interpret data
  • Advanced competency in Excel with best-in-class modelling skills
  • Excellent verbal and written communication skills
  • Ability produce high quality work under pressure and in a timely fashion
  • Already a fan of Kotn and/or our ethos and what we stand for

Location: Toronto
Date Posted: