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Market (Sales) Associate

About the role:

Kotn is looking for a motivated Sales Associate to join their Toronto team! The ideal candidate has experience working in a mid-volume retail store, enjoys working in a fast-paced environment and loves people. The Sales Associate will serve as the face of Kotn and will be responsible for greeting customers, offering styling and fit advice, educating customers on our product and story, and providing outstanding customer service.

What you’ll be doing:

  • Customer-facing everyday, offering a great experience to our customers, fielding questions and providing upbeat, empathetic customer assistance 
  • Be the face of the brand; live and communicate the Kotn values and ethos
  • Assist with merchandising and inventory management
  • Provide exceptional product knowledge 
  • Listen to customer feedback and share with the team. You will also take part in creating and implementing solutions based on the feedback

Experience you’ll need:

  • 1-2 years experience in a mid-volume, customer-driven retail environment
  • Friendly, ambitious and self-motivated 
  • Ability to take initiative 
  • A diverse set of interests and skills 
  • Exceptional communicator 
  • Easily adaptable to an ever changing work environment 
  • Ability to work weekends

Location: Toronto
Date Posted: February 25, 2019