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Part-Time Key Holder

About the role:

Kotn is looking for a motivated Key Holder to join their new Vancouver team! The ideal candidate has experience working in a mid-volume retail store, enjoys working in a fast-paced environment and loves people. The Key Holder is responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when the store management is not on duty, or unavailable on the floor.

What you’ll be doing:

  • Perform store opening and closing procedures including counting register funds and opening and closing the registers
  • Assist Store Manager with operational tasks
  • Assist with merchandising and inventory management 
  • Efficiently run store and manage floor when management team is absent, ensuring all employees are delivering the highest level of customer service.
  • Customer-facing; offering a great experience to our customers, fielding questions and providing upbeat, empathetic customer assistance
  • Be the face of the brand; live and communicate the Kotn values and ethos
  • Provide exceptional product knowledge
  • Listen to customer feedback and share with the team. You will also take part in creating and implementing solutions based on the feedback

Experience you’ll need:

  • 1-2 years experience in a mid-volume, customer-driven retail environment
  • Friendly, ambitious and self-motivated
  • Ability to take initiative 
  • A diverse set of interests and skills
  • Exceptional communicator 
  • Easily adaptable to an ever changing work environment 
  • Ability to work weekends 

Location: Vancouver
Date Posted: April 22, 2019